Doing your homework on local plumbers before you actually need one is ideal. Sometimes that’s not possible, as leaks and burst pipes rarely wait for regular business hours and it can be stressful to make a solid decision in the heat of the moment. The last thing you want to do is scroll through online directories for help when time is of the essence. So where should you start in your search for a reputable plumber in Sacramento?

Check out these tips to follow before settling on the expert that will do the best job at the best price. Whether your shower is clogged, you have a leak under your sink, or your toilet just backed up, it’s important to keep a clear head in choosing a professional that is trustworthy, consistent, timely, and dependable.

Ask About Experience

Years in business and how much experience a company has will tell you a lot about their reputation. Generally, plumbers who have been in business for many years or decades have a pretty good chance of providing you with expert, dependable service. They wouldn’t still be around if they didn’t provide great customer service. Anyone who consistently shows up late to appointments, blatantly overcharges for services, and who fails to return phone calls won’t last long.

Like any contractor you ask to your home, you need to know they possess the experience and training needed for a thorough job.

Side note: Our owner Dustin has more than a decade of experience as a plumber specializing in sewer repair and replacement.

Check on Insurance & License

Don’t forget to check that they have the necessary license and insurance. Possessing these will speak greatly to their standing in the community, accountability, reputation, and protection of your property. Here at Honest Sewer & Drain, we are fully licensed and insured for your peace of mind and protection. California License #1080171.

Ask For Estimates

Some plumbers will give you a quote over the phone, but most will insist on giving you an in-person estimate after assessing the damage in your home or place of business. The accuracy of telephone quotes isn’t always spot on. To give you the most accurate price, reputable plumbers will need to assess and inspect the situation onsite to gain a better understanding of what they’re dealing with. Certain plumbers will offer free estimates. When you have confirmed work with a plumber, make sure they provide you with a written estimate.

Check References & Reviews

In your search for a Sacramento plumber, you’ll likely start with their website. This is where you’ll find all the basics about the company and the services it offers. But don’t stop there. Ideally, you should learn from real customers what they think of the company and the services rendered. Read all the reviews you can to give you a better idea of the integrity of the plumber and what percentage of people had a good experience with them.

Many plumbers look stellar on paper but fall short in real life, which is often reflected in their reviews. Ask for references of recent customers so you can call them and get a review first hand of what they thought of the technician, the service, and the price.

Ask Friends

Getting first-hand knowledge of a particular plumber you’re looking at is to simply ask your friends, colleagues, neighbors, and family members. Find out why they trust their chosen plumber and ask for examples. You can go beyond that and ask other workers you have hired in the past for their recommendations, such as HVAC technicians, electricians, or general contractors. They work with plumbers on a regular basis and would have a clear idea of who is good and who isn’t.

Go Local

When you select a local plumber over a national chain, you generally get more personalized attention to detail. Local plumbers in Sacramento know the area inside and out, the neighborhoods, and the plumbing issues common to the home and business owners who reside and work here. Because of that, it’s likely that they have maintained a strong rapport within the community, building their business via word of mouth, testimonials, and reviews.

Get a Free Quote From Honest Sewer & Drain

Honest Sewer & Drain serves Sacramento and beyond with comprehensive plumbing services, from gas to water to sewer. Get your free quote when you contact us today at (916) 690-5858 or fill out our online form.